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Returns & Exchanges

At Ambrane India, we strive to ensure your power banks and electronics arrive in perfect condition, but we offer a seamless 7-day return policy for any manufacturing defects or damaged items. Our goal is to provide a hassle-free experience to keep your devices powered and your satisfaction guaranteed.

1

Initiate Request

Log in to your Ambrane account and visit the 'My Orders' section to select the item you wish to return and submit a formal request within 7 days of delivery.

2

Quality Verification

Upload clear images or a short video of the product highlighting the technical defect or physical damage to help our support team validate your claim quickly.

3

Reverse Pickup

Once your request is approved, we will schedule a reverse pickup from your address; please ensure the product is packed in its original box with all accessories and manuals.

4

Refund or Replacement

After the product reaches our warehouse and passes a quality check, we will initiate a full refund to your original payment method or dispatch a brand-new replacement.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing